Services
Health Equity Alliance of Long Island (HEALI)
Program Overview
Helping Medicaid Members Access Available Benefits and Community Supports
The Health Equity Alliance of Long Island (HEALI) program helps eligible Medicaid members connect with resources and support services that may be available through their health plan benefits.
Many individuals are unaware of the additional services for which they may qualify. HEALI works to bridge that gap by providing guidance, education, and personalized assistance to help people better understand and access available benefits that support their health, stability, and overall well-being.
Who We Serve
The HEALI program is available to eligible Medicaid members residing in:
- Nassau County
- Suffolk County
Meet Our Team
Mike Acosta
HEALI Program Coordinator
516-824-4200
Margarita Sotelo
516-824-4192
Diana Ron
516-736-2749
Service Area
Nassau and Suffolk Counties
The Reason
Why HEALI Matters
Health is influenced by much more than medical care alone. Factors such as stable housing, access to nutritious food, reliable transportation, and social support all play a critical role in an individual’s overall health and quality of life.
The HEALI program helps address these social factors by connecting eligible Medicaid members with resources designed to support their daily needs and promote healthier outcomes.
Through education, advocacy, and personalized support, our team helps participants make the most of the benefits available to them.
The Solution
How HEALI Can Help
Depending on individual eligibility and health plan benefits, HEALI may assist participants in accessing services such as:
- Food and nutrition support
- Transportation assistance
- Housing-related support services
- Care coordination and navigation
- Community resources and referrals
- Other enhanced benefits available through Medicaid plans
Our team works one-on-one with participants to help identify available resources and simplify the process of connecting to those services.
The Implementation
Our Approach
HEALI’s approach is simple:
Identify
We help participants understand what services and benefits may be available through their Medicaid coverage.
Connect
We assist individuals in navigating systems and accessing appropriate resources and support services.
Support
We provide ongoing guidance and referrals to help participants connect with services that can positively impact their health and well-being.
Program Impact
The HEALI program is dedicated to helping Medicaid members gain greater awareness of available supports and reducing barriers to accessing critical resources.
By connecting eligible individuals with available benefits and community-based services, HEALI helps strengthen health outcomes, improve stability, and support healthier communities throughout Long Island.
Please take about 10 minutes to answer these questions.
Your answers help us see if and how we can help you. You may get help with things like food, transportation, or housing support.
If you can, have your Medicaid number ready before you start.
Your answers are private. They will not change your benefits.
When you are done, we will check your answers. If you need help, we will call you within 5 days. You can also email us at any time at HealiHelp@hwcli.com or call 516-505-4434.
Testimonial from the program coordinator
“Being able to help Medicaid members learn about and access available benefits is incredibly rewarding. Through the HEALI program, we have been able to connect hundreds of individuals with services and supports that can make a meaningful difference in their daily lives. Our goal is to ensure that people have the information and guidance they need to access resources that promote health, stability, and well-being.”
Need Assistance?
If you are a Medicaid member living in Nassau or Suffolk County and would like to learn more about resources that may be available to you, contact the HEALI team today and let us help you navigate your options.
